Last Updated: March 23, 2026
Company Name: 台州澈贻商贸有限公司
Email: service@hhkort.com
Tel: +86 16252423422
Address: 浙江省台州市天台县始丰街道官塘余村330号孵化中心一期综合楼517-17号工位
Legal Representative: Wan Qili
Unified Social Credit Code: 91331023MAK6TY0G0M

1. About Us & Customer Service

We are hhkort, specializing in the U.S. niche department store market. Our mission is to handpick unique, high-quality products so you can easily discover small joys in everyday life ✨

If you have any questions during your shopping journey, feel free to reach out to us:

📩 Customer Service Email: service@hhkort.com
📞 Customer Service Phone: +86 16252423422
⏰ Working Hours: Monday to Friday, 9:00 AM – 6:00 PM (UTC+8:00)
We’ll respond promptly during working hours.

2. Ordering & Editing Tips

Many shoppers ask: “What if I want to change my order after placing it?” Here’s what you need to know:

✅ Orders can be edited or updated via customer service within 12 hours of placement (e.g., shipping address, product specifications, etc.).
✅ After 12 hours, orders enter the preparation process and cannot be changed, so please double-check your information before placing your order!

3. Shipping & Delivery Times

You can rest assured about shipping speed!

📦 For in-stock orders, we usually ship within 1–2 business days (excluding weekends and holidays), with no intentional delays.
🚚 The actual delivery time is typically 5–7 business days, though factors like transit and weather may cause minor variations. If there’s a delay, we will notify you promptly via email.

4. Pricing & Taxes (Must-Read!)

This part is super important—don’t skip it! 👇

✅ All product prices include U.S. domestic taxes, so the amount you see at checkout is the final amount payable (excluding customs duties). No extra domestic taxes are required.
⚠️ Important: Customs duties are determined by your local regulations and are your responsibility. We recommend checking your local customs rules before placing an order to avoid unexpected charges.

5. Shopping Tips

1. Double-check your shipping address, phone number, and other order details to avoid delivery issues.

2. If you encounter order errors, shipping delays, or pricing questions, contact customer service—we’ll do our best to assist you.

3. We’ll continue to update our selection of niche products, so stay tuned to discover more exciting finds!

Finally, thank you for choosing hhkort! We hope every shopping experience brings you joy. We’ll keep improving our service to live up to your trust ❤️